Privacy Notice for Caterpillaruniversity.com
Last Revised: 03/12/20
This privacy notice describes how Caterpillar Inc. collect(s), share(s), and process(es) the personal information through Caterpillaruniversity.com; this notice is consistent with Caterpillar’s Global Data Privacy Statement and provides additional details relevant to this website. Caterpillar’s Global Data Privacy Statement, which should be read with, and treated as part of this notice, is available at
What personal information does Caterpillaruniversity.com collect and process, and why?
User-Provided & Collected Information
1. Informational & Authenticated Websites
Caterpillaruniversity.com is an interactive website that provides information and offers for Caterpillar Inc. products and services. We collect information about your computer, your use of our website, and may collect or receive user provided personal information as you interact with us in order to optimize your user experience or address your request. Examples of how your information may be used (but not limited to) include the delivery of marketing communications or promotional materials, improvements to the website, products, and services we provide, and detecting, preventing, and responding to misuse of the website (ie. fraud, violation of law, etc.).
Personal information is any information about a specific individual or that identifies or may identify a specific individual. Some additional information we may collect includes contact and relationship or role.
Contact information allows us to interact and communicate with you.
Relationship or role information helps us understand who you are and what you are
seeking to properly fulfill your request.
We may share personal information with our affiliated companies, suppliers, dealers, and business partners which may use it for the purposes listed above.
Users are advised that information provided may be cross referenced with other information you have provided to us. For example, if you provide your contact information, we may be able to provide additional information on products you own and services you use.
CaterpillarUniversity.com may directly authenticate or connect a user to an authenticated (or logged in) experience based on the user’s digital activity or data inputted by the user. An authenticated experience occurs when a set of log-in credentials are obtained from the users and will allow for additional access and experiences not allotted to non-authenticated users. In these circumstances an anonymous user is not acceptable or allowed. Common authenticated users include Caterpillar and Dealer personnel, customers, & affiliates. In an authenticated experience we collect the information discussed in the section above which will now be tied to an authenticated account profile and additional information associated with the account profile. In the event the user provides personal information on behalf of another individual the user should ensure proper consent is obtained from the individual. Examples of how this information may be used (but not limited to) include requesting, accessing, and managing Caterpillar systems, services, or programs.
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Some additional personal information we may collect includes personal preferences and authenticated account information.
Personal Preferences allows us to provide an experience adjusted to the way you prefer to ingest content.
Authenticated Account Information is an identity profile which is requested or created by the user and collected by Caterpillar to ensure you are an authorized user.
Do Not Track Signals
At this time, this caterpillaruniversity.com does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.
Cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons.
When you visit our website, we may send you a cookie. A cookie stores a small data file on your computer. This file enables us to recognize you each time you visit us. Cookies help us in many ways, for example, by saving your region and language preference and for purposes of collecting non-personal data.
· Count the number of times you visit our sites
· Compile anonymous statistics on website use
· Gather information on the type of Internet Browser and operating systems used
This website, like most websites, stores information in small data files called cookies on your computer.
These cookies are used by this website in several ways including enabling certain features, remembering
choices that you make, improving the efficiency of the site, and to provide to us information about how
people use the site so that we can improve it. This website’s cookies will either be deleted or not
deleted automatically when you close your browser depending upon the need to retain the information
certain features or sections of the site may not be available to you or may not function as expected.
Cookies can also be removed or blocked by following the help directions in your browser. Automatically Collected Information & Tracking
When you visit this Site, it automatically collects your Internet Protocol (“IP”) address and other technical information provided by your browser (e.g., your browser, what site referred you to this Site, etc.).
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The information that you provide will be used to fulfill your request (e.g., if you request information on a training offering then your information will be used for the purpose of sending you the requested information. Additionally, we may contact you to confirm that you received the requested information and to understand if you have any additional questions. We may also use your information to make improvements to our Site and materials.
Additionally, we may use and/or disclose your personal information as required by law or regulation, or as requested by government authorities or for the protection of persons or property.
Additionally, this Site sets and retrieves “cookies”, which are small identifiers stored by your browser software to identify you, including cookies that are set by third parties that are used to track your use of this Site
As users explore caterpillaruniversity.com they may encounter linkages to other Caterpillar and non- Caterpillar websites. Users are advised that as links are selected, they may encounter different features and experiences that may have different privacy notices and processes not associated with caterpillaruniversity.com.
Where can I obtain further information about this caterpillaruniversity.com and its privacy practices?
Attn: Phil Adams
501 SW Jefferson Avenue
Peoria, IL 61630-2124
Or you may contact Caterpillar’s Office of Business Practices at or by calling +1 (800)-300-7898.
For additional information about Caterpillar’s privacy practices, including corporate contact information, please see the Global Privacy Statement at
What happens if this privacy notice changes?
We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page. Your use of the Website following the posting of changes to this privacy notice will demonstrate your acceptance of those changes.
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